Claim My Long Service Leave

HOW DO I FIND OUT HOW MANY CREDITED DAYS I HAVE?

Each year the Authority sends an annual certificate to each registered employee whose address is known to the Authority. The Certificate will show how many credited days you have recorded in the Scheme for that year and overall.

You may also ring the Authority or call into the Authority's office at any time during office hours and ask how many credited days you have recorded in the ACT scheme or alternatively log on via the Employee Portal. Any credited days you have recorded in an interstate scheme may be added to your ACT service to determine if have enough service to claim. If you are unsure of the amount of service you have in an interstate scheme you will need to contact the relevant scheme directly.

CLEANING

WHEN CAN I CLAIM MY LONG SERVICE LEAVE?

To be eligible to claim a payment from the ACT scheme, your combined ACT, New South Wales and Queensland service must be at least:

  • 2555 days (7 years) service and you wish to take at least 2 weeks long service leave;
  • 1825 days (5 years) service and you have left the contract cleaning industry permanently;
  • 55 days service and you have left the industry due to aged retirement (ie. You have reached 55 years of age or you have a Veterans’ Affairs Pension), total incapacity or death (beneficiary may claim) if you were registered in the ACT before 1 July 2012;
  • 1825 days service and you have left the industry due to aged retirement, total incapacity or death if you were registered in the ACT from 1 July 2012.

WHAT ARE CREDITED DAYS?

"Credited Days" are a record of the number of calendar days that occurred during the period you were employed in the Contract Cleaning Industry in the ACT. A year of service is equal to 365 credited days. Your total credited days are used to determine how many years of service you have in the industry, this is then used to determine if you are entitled to a long service leave benefit.

You will receive one "Credited Day" for every calendar day between the day you start performing cleaning industry work with your employer and the day you finish performing cleaning industry work with your employer. You are considered to have finished performing cleaning industry work if you do not receive wages from your employer for three consecutive months. Your employer is required to provide this information to the Authority once every three months.

If you are employed for a full year, you will receive a full year's service of 365 credited days, regardless of the number of days you worked during that year. For example, if you are a part-time employee who works 1 day a week for an employer for a full year, you will receive 365 credited days even though you only worked 52 days. Similarly, if you are employed for 6 months, but only worked once every second week, you will still receive 6 months service of about 182 credited days.

You will not receive more than one credited day for any calendar day. Therefore, if you are working for more than one employer at the same time, you will not receive additional credited days during the same period, although the wages you receive from both employers will affect the value of any eventual long service leave benefit.

MISSING SERVICE?

If you have worked for any employers in the ACT Contract Cleaning Industry between 1 July and 30 June of the certificate year who have not been listed on the front of the certificate, you should contact the Authority.

Once advised of your missing service, the Authority will contact the employer.

ONLINE ACCESS

Click here to access the Employee Portal and view your service history, see an estimate of your entitlement, update your profile or communicate electronically with the Authority. If you have not yet registered for access, click here. If you are having difficulties accessing your account online please contact us.

COMMUNITY

WHEN CAN I CLAIM MY LONG SERVICE LEAVE?

To be eligible to claim a payment from the ACT scheme, you must have at least:

  • 1825 days (5 years) service and you wish to take at least 2 weeks long service leave;
  • 1825 days (5 years) service and you have left the community sector permanently;
  • 55 days service and you have left the industry due to aged retirement (ie. You have reached 55 years of age or you have a Veterans’ Affairs Pension), total incapacity or death (beneficiary may claim) if you were registered in the ACT before 1 July 2012;
  • 1825 days service and you have left the industry due to aged retirement, total incapacity or death if you were registered in the ACT from 1 July 2012.

WHAT ARE CREDITED DAYS?

"Credited Days" are a record of the number of calendar days that occurred during the period you were employed in the Community Industry in the ACT. A year of service is equal to 365 credited days. Your total credited days are used to determine how many years of service you have in the industry, this is then used to determine if you are entitled to a long service leave benefit.

You will receive one "Credited Day" for every calendar day between the day you start performing community industry work with your employer and the day you finish performing community industry work with your employer. You are considered to have finished performing community industry work if you do not receive wages from your employer for three consecutive months. Your employer is required to provide this information to the Authority once every three months.

If you are employed for a full year, you will receive a full year's service of 365 credited days, regardless of the number of days you worked during that year. For example, if you are a part-time employee who works 1 day a week for an employer for a full year, you will receive 365 credited days even though you only worked 52 days. Similarly, if you are employed for 6 months, but only worked once every second week, you will still receive 6 months service of about 182 credited days.

You will not receive more than one credited day for any calendar day. Therefore, if you are working for more than one employer at the same time, you will not receive additional credited days during the same period, although the wages you receive from both employers will affect the value of any eventual long service leave benefit.

MISSING SERVICE?

If you have worked for any employers in the ACT Community Industry between 1 July and 30 June of the certificate year who have not been listed on the front of the certificate, you should contact the Authority.

Once advised of your missing service, the Authority will contact the employer.

ONLINE ACCESS

Click here to access the Employee Portal and view your service history, see an estimate of your entitlement, update your profile or communicate electronically with the Authority. If you have not yet registered for access, click here. If you are having difficulties accessing your account online please contact us.

CONSTRUCTION

WHEN CAN I CLAIM MY LONG SERVICE LEAVE?

To be eligible to claim a payment from the ACT scheme, your combined ACT, New South Wales, Queensland, Victorian, South Australian, Western Australian, Tasmanian and Northern Territorian service must be at least:

  • 2200 days (10 years) service and you wish to take at least 2 weeks long service leave;
  • 1540 days (7 years) service and you have left the construction industry permanently as an employee for registration after 1 July 2012;
  • 1100 days (5 years) service and you have left the construction industry permanently as an employee for registrations before 1 July 2012;
  • 55 days service and you have left the industry due to total incapacity or death (beneficiary may claim) for registrations before 1 July 2012;
  • 55 days service and you have left the industry due to aged retirement (ie. You have reached 55 years of age or you have a Veterans’ Affairs Pension) for registrations before 1 July 2012;
  • 1100 Days service for aged retirement, total incapacity or death for registrations after 1 July 2012.

WHAT ARE CREDITED DAYS?

You are entitled to receive one credited day for each week day you are paid in the construction industry in the ACT. This includes Rostered Days Off, Tech Days, sick leave, annual leave and public holidays. Even though there are 261 week days in a year, you only need 220 days to receive one full year of service in the scheme.

MISSING SERVICE?

If you worked for any employers between 1 April and 31 March of the certificate year who have not been listed in the "DAYS CREDITED THIS YEAR" section on the front of the certificate, you should contact the Authority.

Once advised of your missing service, the Authority will contact the employer.

ONLINE ACCESS

Click here to access the Employee Portal and view your service history, see an estimate of your entitlement, update your profile or communicate electronically with the Authority. If you have not yet registered for access, click here. If you are having difficulties accessing your account online please contact us.

SECURITY

WHEN CAN I CLAIM MY LONG SERVICE LEAVE?

To be eligible to claim a payment from the ACT scheme, your combined ACT service must be at least:

  • 2555 credited days (7 years' service) and you wish to take at least 2 weeks long service leave;
  • 1825 days (5 years) service and you have left the Security industry permanently as an employee;
  • 1825 days service and you have left the industry due to total incapacity or death (beneficiary may claim);
  • 1825 days service and you have left the industry due to age retirement.

WHAT ARE CREDITED DAYS?

"Credited Days" are a record of the number of calendar days that occurred during the period you were employed in the Security Industry in the ACT. A year of service is equal to 365 credited days. Your total credited days are used to determine how many years of service you have in the industry, this is then used to determine if you are entitled to a long service leave benefit.

You will receive one "Credited Day" for every calendar day between the day you start performing community industry work with your employer and the day you finish performing community industry work with your employer. You are considered to have finished performing security industry work if you do not receive wages from your employer for three consecutive months. Your employer is required to provide this information to the Authority once every three months.

If you are employed for a full year, you will receive a full year's service of 365 credited days, regardless of the number of days you worked during that year. For example, if you are a part-time employee who works 1 day a week for an employer for a full year, you will receive 365 credited days even though you only worked 52 days. Similarly, if you are employed for 6 months, but only worked once every second week, you will still receive 6 months service of about 182 credited days.

You will not receive more than one credited day for any calendar day. Therefore, if you are working for more than one employer at the same time, you will not receive additional credited days during the same period, although the wages you receive from both employers will affect the value of any eventual long service leave benefit.

MISSING SERVICE?

If you have worked for any employers in the ACT Security Industry from 1 January 2013 who have not been listed on the front of the annual certificate, you should contact the Authority.

Once advised of your missing service, the Authority will contact the employer.

ONLINE ACCESS

Click here to access the Employee Portal and view your service history, see an estimate of your entitlement, update your profile or communicate electronically with the Authority. If you have not yet registered for access, click here. If you are having difficulties accessing your account online please contact us.



CHANGE OF ADDRESS

If you have changed your address you should update your details online (Employee Portal) or contact the Authority for your Username and Password on (02) 6247 3900.