ACT Long Service Leave Authority


Community Sector Industry

Childcare Worker


In the community scheme, workers are grouped in 2 distinct groups, with the key differences highlighted below:

Registration Levy Benefit type Comment
Employees Mandatory – must be registered by the Employer 1.6% of gross ordinary wages, paid by the employer Accrued long service leave Includes full-time, part-time and casual employees performing relevant work. Also includes workers on a visa that allows them to work in Australia
Contractors Optional – can self-register 1.67% of ordinary remuneration or profit component, paid by the contractor Contribution refund plus interest Includes working directors, sole traders or individual partners in a partnership.


Employees will normally be registered by their employer when they start work with that employer. Once registered, employees will receive a letter outlining their registration number. If you do not think you have been registered and you have not received a letter from the Authority with your registration details, you can complete and submit an Employee Registration Form.

Contractors have the option of self-registering (see Contractors).

Workers can log into the Worker Portal using their registration details to check and update their contact details and to see their service history. Alternatively, workers can contact the Authority via phone or email.

Workers will also receive an Annual Statement each year to ensure that all work has been recorded correctly and that their contact details are current. If you are have not received your Annual Statement, please log on to the Worker Portal to check and update your contact details.

Service accrual

Service accrued in the scheme includes service recorded as an employee and/or contractor. For example, a worker who recorded 7 years as an employee and 3 years as a contractor has accumulated a total of 10 years of service in the scheme.

All workers registered in the community sector scheme in the ACT on or after 01 July 2010 accrue 8.67 weeks of long service leave for every 10 years of service.

See Claims for further information on entitlements and how to claim.


A worker will be deregistered in the ACT four years after the last day of service recorded in the ACT, unless the worker has advised the Authority that they are missing service and have submitted a “Missing Service Claim Form”.

A letter will be posted to the worker’s registered address approximately 3-6 months prior to the date their account is due to be deregistered. Workers must respond to this letter with proof of continued work in the industry within the ACT in order to avoid being deregistered.

Interstate service

When a worker moves interstate, service performed in the relevant industry in another state or territory cannot be merged with service recorded in the ACT, only ACT service counts towards your entitlement.

Missing service

Employees who believe that their employer has not recorded their service with the ACT Long Service Leave Authority for the purpose of managing their portable long service leave entitlements, may submit a Missing Service Claim Form so that their claim can be investigated. Employees will need to ensure they were:

  • working in the community sector industry in the ACT;
  • performing relevant work; and
  • an employee.

Employees will also need to provide the Authority with evidence of their work in the industry, such as copies of their pay slips or group certificates for the period of service missing.