News

Change to payment reference details

28 January 2025

An image of somebody holding a bill and their smartphone, and the BPay logo

Some payment reference details have changed with the launch of our new client portal. 

Please take a moment to review your invoice and ensure that your payment reference is correct before processing your payment. This will ensure we can allocate your payment to your appropriate account.

Your new payment details can be found on your invoice as well as in the ‘How to Pay’ section on your dashboard in the new client portal.

Two screenshots, one showing how to pay with Bpay and the other showing how to pay with EFT

BPAY is our preferred payment method.

If you are unsure what reference number you should use, please contact us.

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