There’s been an update to the rate of interest for contractors operating in our portable long service leave schemes. Head to the Resources Page to view the new rates.
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Contractor Interest Rates
2 September 2025
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Change to payment reference details
Some payment reference details have changed with the launch of our new client portal.
Please take a moment to review your invoice and ensure that your payment reference is correct before processing your payment. This will ensure we can allocate your payment to your appropriate account.
Your new payment details can be found on your invoice as well as in the ‘How to Pay’ section on your dashboard in the new client portal.
If you are unsure what reference number you should use, please contact us.
Please take a moment to review your invoice and ensure that your payment reference is correct before processing your payment. This will ensure we can allocate your payment to your appropriate account.
Your new payment details can be found on your invoice as well as in the ‘How to Pay’ section on your dashboard in the new client portal.
If you are unsure what reference number you should use, please contact us.
The Services Industry Scheme has commenced!
From today, 1 April 2025, the Contract Cleaning Industry Scheme no longer exists as a separate scheme and has been rolled into the new Services Industry Scheme.
The new industries of hairdressing and beauty services and accommodation and food services, including hospitality services will join the scheme on 1 July 2026.
There are no changes to employer obligations or worker entitlements under the new scheme.
The new industries of hairdressing and beauty services and accommodation and food services, including hospitality services will join the scheme on 1 July 2026.
There are no changes to employer obligations or worker entitlements under the new scheme.