Holiday shutdown

News

1 December 2023

We will be closed for the holiday shutdown from 12pm Friday 22 December 2023, and will be back in the office at 8.30am on Tuesday 2 January 2024.

Claims payments during the holiday season

Please let your employees know that our last payment run for claims will be Wednesday 20 December 2023, with payments beginning again on Thursday 4 January 2024. We recommend getting claim requests in as soon as possible to ensure payment before the holiday shutdown.

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More Updates

Change to the Building & Construction levy

Effective from 1 October 2023, the employer levy rate for the Building and Construction Industry Portable Long Service Leave Scheme increased from 2.10% to 2.35%.

Change to entry date for new industries to Services Industry Scheme

On 3 May 2026, the Minister for Skills, Training and Industrial Relations announced that the entry of the hair and beauty and accommodation and food services industries into the Services Industry Scheme will be delayed until 1 January 2027. This is in response to the challenging conditions many businesses are currently experiencing.

The Minister also announced additional relief for food and beverage businesses, with phased levy discounts over the first three years of the scheme. These discounts will not affect workers’ entitlements.

Update to contractor interest rates

There’s been an update to the rate of interest for contractors operating in our portable long service leave schemes.