Navigate the new portal with our handy resources

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Navigate the new portal with our handy resources

19 December 2024

We’ve created some handy resources for you to make your transition to the new client portal easier.

Visit the Resources page on our website where you will find animation videos and step-by-step guides to walk you through the new system.

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More Updates

IMPORTANT INFORMATION: Increase to the Building & Construction levy rate

Effective from 1 October 2024, the levy rate for the Building & Construction Industry Scheme will increase to 2.75%. An email advising of the change was sent on 30 January 2024.

Important update: Changes to the Services Industry Scheme

On 20 March 2025 the Minister for Skills, Training and Industrial Relations announced changes to the upcoming Services Industry Scheme.

From 1 April 2025 the Contract Cleaning Industry Scheme will transition into the new Services Industry Scheme.

However, the new industries of hairdressing and beauty and food and accommodation services will now join the Services Industry Scheme on 1 July 2026.

Important Client Portal information

ACT Leave is launching a new client portal to provide a more streamlined way of managing portable long service leave within the ACT.

To prepare for the launch of the new system, the current portal will be switched off from 3.55pm on Thursday 28 November 2024. From this time there will be no access to the portals, including for ACT Leave staff.

We expect the new portal will be available by Thursday 5 December 2024.