Change to BPAY details for some Working Directors

News

Change to BPAY details for some Working Directors

6 December 2024

With the launch of the new portal, BPAY payment details have changed for some Working Directors to enhance security, streamline payment processes, and integrate more seamlessly with the new system.

The new BPAY details are now in effect.

What do I need to do?

Before you make your next levy contribution, you will need to check that your ACT Leave BPAY details in your online banking portal match the new BPAY details. Your BPAY details can be found on your next Return Payment Notice, as well as in the ‘How to Pay’ section on your dashboard in the new client portal.

If you have been issued with an invoice prior to the launch of the new client portal and the invoice has not yet been paid, please use the new BPAY details listed in the ‘How To Pay’ section in the new client portal. Using old BPAY details may delay receipt of your payment.

Need more information?

We’re here if you need us. To access our step-by-step guides, FAQs and videos visit the Resources page, email enquiry@actleave.act.gov.au or call 02 6247 3900 between 8:30am and 4:30pm, Monday–Friday to speak to a client service representative.

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Change to payment reference details

Some payment reference details have changed with the launch of our new client portal.

Please take a moment to review your invoice and ensure that your payment reference is correct before processing your payment. This will ensure we can allocate your payment to your appropriate account.

Your new payment details can be found on your invoice as well as in the ‘How to Pay’ section on your dashboard in the new client portal.

If you are unsure what reference number you should use, please contact us.

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