News

Navigate the new portal with our handy resources

19 December 2024

A computer screen showing the ACT Leave Resources web page

We’ve created some handy resources for you to make your transition to the new client portal easier.

Visit the Resources page on our website where you will find animation videos and step-by-step guides to walk you through the new system.

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More Updates

Temporary closure – ICT network upgrade on 30 March 2026 
ACT Leave will be closed on Monday 30 March 2026 as we upgrade our ICT network and introduce a new call centre to improve our services. 
A female carer for an elderly man
IMPORTANT INFORMATION: Increase to the Community Sector levy rate
Effective from 1 July 2024, the levy rate for the Community Sector Industry Scheme will increase to 1.85%. An email advising of the change was sent on 5 February 2024.
A young male construction worker wearing a hard hat and scrolling on his phone
Employee annual statements are now available on the Worker Portal 
Your employee annual statement shows the number of service days your employer has recorded for work you performed in a covered industry within the ACT in the previous financial year, as well as the wages that have been recorded for you.

We recommend checking your statement carefully, as any missing service or incorrect information may affect your entitlement.

To view your annual statement, please log in to our Worker Portal.