News

Portal maintenance: 8-10 Nov 2024

4 November 2024

A laptop sititng on a desk with a screenshot of ACT Leaves website displayed

Please be advised that the ACT Leave client portal will be unavailable from 3.00pm on Friday 8 November 2024 to Sunday 10 November 2024 for system maintenance. This is part of the preparations for the launch of a new ACT Leave client portal in December 2024.

The new portal will replace the current system, offering you a more streamlined, secure and efficient way to manage your portable long service leave arrangements within the ACT.

During the transition period, there may be additional temporary closures of the client portal. However, we will provide you with as much notice as possible and make every effort to keep any downtime brief to minimise disruption.

Need more information?

We will contact you again in late November with further details about the new portal and key information about the transition process.

To ensure a smooth transition, we are developing guides and resources to help you navigate the new system. These will be shared with you once the new portal is live.

We’re here if you need us

In the meantime, if you have any questions or need assistance managing your portable long service leave, visit actleave.act.gov.au, email enquiry@actleave.act.gov.au or call 02 6247 3900 to speak to a client service representative.

This is a copy of an email sent to employers on 4 November 2024.

Did you find this information helpful?

Thanks for your feedback!

More Updates

A collage of two images on a green background. One image is a picture of ACT Leave's table at the Canberra Careers Xpo, which is covered with a blue tablecloth and has some brochures and postcards on it. The second image is of two female staff members standing behind the ACT Leave table
Canberra Careers Xpo 2025
Last week ACT Leave exhibited at the Canberra Careers Xpo, where we spoke with future workers—many who plan to choose careers in our covered industries, and provided them and their parents with information about our portable long service leave schemes.
Important Client Portal information
ACT Leave is launching a new client portal to provide a more streamlined way of managing portable long service leave within the ACT.

To prepare for the launch of the new system, the current portal will be switched off from 3.55pm on Thursday 28 November 2024. From this time there will be no access to the portals, including for ACT Leave staff.

We expect the new portal will be available by Thursday 5 December 2024.
2 contruction workers, one male and one female, engaged in conversation
IMPORTANT INFORMATION: Increase to the Building & Construction levy rate
Effective from 1 October 2024, the levy rate for the Building & Construction Industry Scheme will increase to 2.75%. An email advising of the change was sent on 30 January 2024.